2 Crown Street
Old Town
Eastbourne
East Sussex
BN21 1NX

BOOK ONLINE

Privacy Policy for JAL Clarke Hair

Last Updated: 15.12.2024

At Jal Clarke Hair, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Who We Are

Jal Clarke Hair is a professional hairdressing salon located at 2 Crown Street, Old Town, Eastbourne, East Sussex, BN21 1NX. We offer a range of hair care services, including cutting, styling, coloring, and treatments.

2. Information We Collect

We collect the following types of personal information when you interact with our services:

  • Contact Information: Name, phone number, email address, and postal address.
  • Booking Details: Appointment history, service preferences, and dates of visits.
  • Health and Safety Information: Information about allergies, sensitivities, or any other medical conditions that may affect your hair treatment.
  • Payment Information: Credit card details or other payment information (processed securely by third-party payment processors).
  • Feedback and Reviews: Information you provide us regarding your experience with our services.

3. How We Collect Your Information

We collect personal information in the following ways:

  • Directly from you: When you book an appointment, contact us for any inquiries, or provide information during your visit to the salon.
  • Through our online booking system: We use Slick Salon Software to manage appointments and customer information. When you book through this system, personal data such as your name, contact details, and booking preferences are collected.

Slick Salon Software is a third-party service provider that helps us manage client bookings and personal data. It operates in compliance with GDPR and takes measures to secure your personal information.

4. Why We Collect Your Information

We use your personal information for the following purposes:

  • To provide hairdressing services, manage your appointments, and confirm bookings.
  • To send appointment reminders, confirmations, and other important service-related communications.
  • To process payments for services rendered.
  • To offer personalized services, such as recommending hair treatments or products based on your preferences.
  • To maintain records of your visit, treatments, and any allergy information for your safety.
  • To gather feedback for improving the quality of our services.

5. How We Protect Your Information

We are committed to ensuring that your personal data is secure. We take appropriate measures to safeguard your personal data, including:

  • Using secure systems for storing and processing your personal information.
  • Restricting access to your data to authorized personnel only.
  • Implementing encryption methods for data transmission where applicable.

Our third-party service providers, such as Slick Salon Software, also follow strict data protection protocols to ensure the security of your personal information.

6. Your Rights Under GDPR

As a data subject, you have certain rights under the General Data Protection Regulation (GDPR). These rights include:

  • Right of Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data we hold about you.
  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Right to Restriction of Processing: You can request that we limit the processing of your personal data.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to certain types of processing of your personal data, such as marketing communications.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Sharing Your Information

We will not share your personal data with third parties except in the following cases:

  • With service providers: We may share your data with third-party service providers such as Slick Salon Software, payment processors, or marketing platforms, but only to the extent necessary to provide our services.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to a legal request.

We do not sell, rent, or trade your personal information.

8. Retention of Your Data

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

9. Cookies and Tracking Technologies

Our website may use cookies to improve your user experience. Cookies are small files stored on your device that allow us to track your activity on our website. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the date of the most recent revision will be noted at the top of this page.

11. Contact Us

If you have any questions or concerns about how we handle your personal data or would like to exercise your GDPR rights, please contact us at:

Jal Clarke Hair LTD
2 Crown Street
Old Town
Eastbourne
East Sussex
BN21 1 NX
Phone: 01323 364429

This Privacy Policy ensures transparency in how we collect, use, and protect your data. By using our services, you agree to the terms outlined above.